Tracking status in the account
Log into the Dorm Room Movers account and locate the list of shipping boxes.
Next to each shipping box, a Track button is displayed.
Clicking this button opens the current tracking status for that specific box.
Customers also receive an email or text message with tracking information automatically when the UPS scan syncs with the Dorm Room Movers website.
Tracking sync timing
Tracking information is updated after carrier scans are received.
It can take up to 24 hours for tracking to sync with the Dorm Room Movers system after boxes are picked up by UPS.
If tracking does not appear immediately, check back later the same day or the following day.
Tracking Ship to School boxes
Log into your Dorm Room Movers account and open your Ship to School order.
Find the boxes that are being shipped to the Dorm Room Movers warehouse.
Select the Track button next to a box to view its current shipping status and delivery updates.
If tracking has not updated yet, allow up to 24 hours after the carrier scans the package for the information to appear.
Tracking Shop and Ship orders
For Shop and Ship orders, customers must add tracking themselves once the package has shipped.
Some online retailers do not provide tracking information until after the package is shipped.
For instructions on how to add tracking, see Ship to School: Shop and Ship: Purchase Online.
When will my boxes be shipped after they were picked up?
This applies to boxes being shipped right away with no storage, also referred to as Ship ASAP in the Help Center.
After pickup, the truck is likely to be unloaded and processed the next business day, but during high-volume periods this can take up to a week.
Boxes will usually be picked up by UPS within 2 business days of being processed.
In the worst case, the full process from pickup to UPS handoff can take up to 10 days.