If you have a scheduled payment with Dorm Room Movers, it will be processed automatically by our system on the scheduled date. Once the payment has been processed, you will see it reflected on your account. An email is automatically sent every time a payment is attempted, with either a confirmation that the payment was successful or a notice that the payment was declined.
Payment timing
Customers who selected upfront semester payment will be billed for another full semester at the end of their initial storage period if they have not made arrangements for the return of their items. Customers who selected monthly payments will be automatically charged 30 days from their pickup date, and every 30 days after that. All balances must be cleared at least 1 week before the scheduled delivery date, or the delivery risks being removed.What to expect
After the payment is processed, the charge will appear on your account. If you do not see it right away, allow time for the system to update. You can always view and print your invoice directly from the Billing section of your online account.Late fee policy
A $50 late fee is applied every 30 days that an account remains delinquent.Payment plans
For customers with payment plans, each installment is manually billed on pre-determined dates.Additional information
If you need to change your scheduled payment date, contact Dorm Room Movers right away so adjustments can be made. If you have questions about a scheduled payment or do not see it reflected by the next business day, contact Dorm Room Movers support for help.