Pickup Cancellation Policy
Featured Pickup Date (Free)
- Same day cancel- $30 cancel fee - if done in app or by deselecting the date.
- Before booking: You can change this up to the day before your pickup without incurring any charges. If you cancel your pickup the same day, you will be charged a $30 cancellation fee.
- If Same date and not changing to a new date (any date) show: You will be charged a $30 cancellation fee as the job is today and movers have routed you for the pickup.
Warehouse Drop Off
* No fees apply for a standard drop off.
On Demand Pickup Date (Not Free)
- Same day full rate non refundable
- 1 biz day- Up to $100 of the Rate is non refundable