Supply kit address changes after shipped.
Shipping address changes after processing completed
- You may request a redirect if the address entered/provided on your shipping label is either incomplete, incorrectly formatted, or the destination address has changed up until the point a package is marked “Delivered” or “Return to Sender (RTS)".
- There is a $20/box redirect fee.
- The redirect fee is assessed and billed within 30 days of shipment.
- Charged to the card on file.
- Will delay the delivery by at least 1 day as the package changes its course.
Note: Additional fees may be applicable depending on the redirect option requested.
Redirect Options
- Request package be delivered to another address.
- Request the package be sent back to storage.
- Reschedule for package delivery on another date.
- Request package be held at the nearest hub for pickup by the recipient.