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What to do if unavailable during your time window
If you are unable to be present during your 3 hours estimated time window
- Find someone you trust to meet the movers and sign off that your items were picked up or delivered successfully.
- Time slots are issued using the address of your residence on/off campus as well as the total number of pickups requested on the day.
- This method helps us ensure that our movers follow the best path so they can service everyone promptly.
- You may also reschedule for a different available date.
- $35 rescheduling fee may apply.
- We will not leave stuff outside your room or in the lobby unattended, nor will we accept items left for us to pick up.
- We need a signature to signify that all items accounted for and in good condition.
- We are not responsible for anything that happens while they sit in the open.
- Feel free to contact us if you still have questions.