Verify that you have the boxes at the correct location. UPS picks up at dorm mail rooms or the front door of residential areas.
Check the time. On campus the expectation is between 12-6. If you are in residential it can take as late as 9pm for the pickup to occur.
Please message us as we can see if they can come back around. If rescheduling is required there is a $10 fee.
You may also drop the boxes off at any nearby UPS store or facility.