Supply kit details
This article contains the following topics.
Where do I go to pick up the supply kit?
What comes in a Supply Kit?
- 1 supply kit is provided as part of our service once registration is completed.
- It is optional, simply select “Opt Out” if no kit is needed.
- Our supply kits include five signature boxes, useful packing tips, and a roll of packing tape.
- Our boxes are 44 Edge ECT rated, 4.125 cubic feet (18" x 18" x 22") and UPS rated to hold up to 45 lb.
- The kit includes "2” x 55 yard industrial packing tape (heavy duty, made for corrugated boxes!!”
- Convenience of the supply kit having easy to carry handles that allows students a stress-free experience.
- It is easily stored under the bed or in a closet until needed.
Our boxes are 44 ECT rated, 4.125 cubic foot (18" x 18" x 22") and UPS rated for up to 45lb.
When will the supply kit ship?
- If a future shipping date is selected, the supply kit will ship on the scheduled date.
- If you register your account before Noon (12:00 AM) CST M-F, and do not schedule a future shipping date, the supply kit will ship out the same day.
- Accounts registered after Noon (12:00 AM) CST M-F, The kit will ship out the next business day.
- If registered after Noon on Fridays or over the weekend, the kit may not ship until Tuesday as it may take up to 24 hours to process the request.
- If you are concerned the supply kit will not arrive in time to complete packing, text support at +15856693676
- When scheduling for a future date best practice is to schedule it to ship 2 weeks before the move date so that it arrives in time to pack.
Note: If you are living on campus, UPS will deliver the supply kit to your mail room. Make sure this is the address provided.
When will the supply kit arrive?
- Our supply kits ship from a regional distribution site at Noon (12:00 AM) CST M-F.
- Once shipped, depending on the Delivery location it may take up to 5 business days for the supply kit to arrive via UPS Ground (usually within the next 2-3 business days).
- Once UPS scans sync with your online account
- An automated email will be sent notifying you that the kit is in transit as well as marked delivered.
- This information is also updated on your online account where you may check progress at any time.
Where do I go to pick up the supply kit?
We use UPS Ground as our shipping partner.
- If living on campus, UPS delivers to your mail room.
- Some campus dorms may accept deliveries in the lobby of your dorm.
- Check with your campus website to find out what the package delivery policy is for your campus.
- If living off campus, but still at a Residence Life facility, UPS will deliver to the mail room.
- If living in an apartment, check with the leasing office to determine where packages are received.
- If at a house, UPS will deliver to your front door.